This guide provides an overview of gap analysis, a process used to identify and close performance gaps between a current state and a desired future state. It explains the concept of gap analysis, how to conduct it, and how to use the results to
From Wikipedia
In management literature, gap analysis involves the comparison of actual performance with potential or desired performance. If an organization does not make the best use of current resources, or forgoes investment in productive physical capital or technology, it may produce or perform below an idealized potential. This concept is similar to an economy's production being below the production possibilities frontier.