This service provides businesses with an online virtual receptionist to handle incoming calls, emails, and other customer inquiries. Our virtual receptionists are available 24/7 and can provide personalized customer service to your customers. Our services include answering calls, taking messages, scheduling appointments, providing information, and more
From Wikipedia
A virtual office is part of the flexible workspace industry that provides businesses with any combination of services, space and/or technology, without those businesses bearing the capital expenses of owning or leasing a traditional office.