This course will teach you how to be an effective change agent in your organization. You will learn how to identify areas of improvement, develop strategies for implementing change, and lead others through the change process. You will also gain the skills to effectively communicate your ideas and motivate people to take action.
Renée Nicole Macklin Good, a 37-year-old American woman, was fatally shot in Minneapolis, Minnesota, by United States Immigration and Customs Enforcement (ICE) agent Jonathan Ross, on January 7, 2026. Good was in her car, stopped sideways in the street, which led Ross to circle her vehicle on foot. Other agents approached, and one ordered her to get out of the car while reaching through her open window. Good briefly reversed, then began moving forward and to the right, into the direction of traffic. At this point, Ross was standing several feet away at the front-left of the vehicle which was turning away, when he fired three shots, killing her. The killing sparked national protests and multiple investigations.