IBM Watson Assistant is an AI-powered chatbot designed to help businesses automate customer service and improve customer engagement. With Watson Assistant, businesses can create natural language conversations with their customers, allowing them to provide personalized, efficient, and accurate
From Wikipedia
IBM Watson is a computer system capable of answering questions posed in natural language. It was developed as a part of IBM's DeepQA project by a research team, led by principal investigator David Ferrucci. Watson was named after IBM's founder and first CEO, industrialist Thomas J. Watson.