Rank #1
Crucial Conversations: Tools for Talking When Stakes Are High, by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler
This book provides practical tools and techniques to help readers navigate difficult conversations and conversations with high stakes. Written by four of the world's leading experts in the field of communication, Crucial Conversations: Tools for Talking When Stakes Are High offers step-by-step guidance on how to prepare
From Wikipedia
Crucial Conversations: Tools for Talking When Stakes Are High was first published in 2002 by McGraw-Hill, with a second edition published in 2012, and a third edition published in 2022. A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has sold more than 2 million copies and has been translated into 28 languages.